Terms and Conditions

Scarica la versione in italiano delle condizioni di vendita e privacy.

Privacy statement

This is the privacy policy of Italiantoy.it in order to purchase from us, you must agree to the terms of this privacy policy and the use of your personal data in a form consistent with this privacy policy.

You should review the following statement prior to submitting any personal information to this website.

This Website is hosted and operated by Zaffiria Società Cooperativa Sociale, via Lamone 18/D 47924 Rimini, PI: 03480410400

Zaffiria Società Cooperativa Sociale respect the privacy of our partners and suppliers of products or services, clients, and their customers. The purpose of this Privacy Statement is to provide you with information concerning our services, the types of information we are provided by third parties or obtain ourselves through your visits to our Website, how we use that information, whether we disclose the information provided to us to others, and the options you have with regard to the use and correction of that information. Although privacy laws can, from jurisdiction to jurisdiction, directly conflict with each other, our goal in handling personal information provided to us is to comply with applicable data protection and privacy laws worldwide and to offer users of our Website notice, choice, consent, security, data integrity, access, and enforcement with regard to personal information. Zaffiria Società Cooperativa Sociale strives to provide protection for your personal information no matter where that information is collected, transferred, or retained.

Zaffiria Società Cooperativa Sociale provides its partners and suppliers with a variety of fulfillment, support and E-commerce related services. Some of these services may be provided through sites bearing our partners’ and suppliers’ names and trademarks and are not in the sole control of Zaffiria Società Cooperativa Sociale.

Use of Personal Information

Personal information provided to us will primarily be processed on our computer servers located in Italy.

However, in some cases (where it is necesssary to do so) such information may be transmitted or made available to (I) employees or servants of Zaffiria Società Cooperativa Sociale or third-parties providing services to Zaffiria Società Cooperativa Sociale or (II).

We will use the personal information provided to us for the following:

  • to take, process or deliver your order, process or obtain payment or notify you of the status of your order;
  • in connection with keys, access codes or other information as may be required to permit you to access our sites to receive products, updates or services;
  • the screening of the order by a validation system to prevent fraudulent orders;
  • to facilitate the renewal of subscriptions for products or services;
  • to provide you with effective customer service and/or technical support;
  • to monitor service or purchasing patterns;
  • to send you, with your consent, newsletters or promotional emails or undertake other promotional activities;

We will observe applicable law and take all reasonable steps to ensure any person or entity receiving personal information for the purposes described above, are obligated to protect and keep secure the personal information on your behalf.

By submitting your order either to our company or to us you consent to the use of your personal information as set forth above, we engage to provide services in connection with your transaction.

Collection of Personal Information

Personal information means any information or data that may be used to identify an individual, and may include but is not limited to your name, physical or email address, phone number, type of hardware or software you own, credit card details, and other information required to provide you with the product, service, or support requested. Zaffiria Società Cooperativa Sociale may receive and process personal information provided by you in the following situations:

  • requesting information about products and services;
  • entering a contest or promotion;
  • ordering newsletter or other informational tools;
  • where you submit an order;
  • purchasing, downloading and/or registering products;
  • and/or signing up for additional services;
  • for the purposes of verification of your identity or fraud prevention purposes.

In all cases however, we will ensure that personal information shall always be obtained from you on a fair basis and in accordance with applicable law.

Management of Personal Information

Zaffiria Società Cooperativa Sociale tries hard to keep personal information accurate and up-to-date. If you find that your personal information is not accurate, please let us know in writing. Without prejudice to your rights of access and other rights in relation to your personal information under applicable law, Zaffiria Società Cooperativa Sociale will use best efforts to investigate your concerns after we receive your inquiry and make the necessary corrections, additions and/or deletions.


Zaffiria Società Cooperativa Sociale websites and online services use “cookies” and other tracking technologies such as web bugs. Cookies are text files that are placed on your computer when you visit our web pages to make interacting with our websites faster and easier. They help us deliver the service you have requested and help us improve your experience of our site. For example, we use cookies to help identify and resolve errors, and to show related products when you browse. These cookies do not harm your computer.

What if I Disable Cookies?

Because we use cookies across our websites, disabling them will prevent you from using parts of the sites. If you do not want cookies, you can set your browser to reject cookies or to notify you when any website attempts to place a cookie in your browser.

How do I Disable Cookies?

Although cookies are harmless, we understand that you may feel uncomfortable with them being sent without your explicit permission. To learn how to restrict or block cookies through your browser, see your browser’s Help.

Information Collected

The cookies used on our websites have been placed in categories, based on the guidelines found in the International Chamber of Commerce UK Cookie guide (PDF).

Category 1 – Strictly Necessary Cookies

These cookies are essential to enable you to browse our websites and use the features. Without these cookies, services like the shopping cart will not work.

Category 2 – Performance Cookies

These cookies collect information about how you use our websites – for instance, which pages you visit most. This data may be used to improve our websites. Shopatron uses Google Analytics to collect this performance information. We may also use performance cookies to let affiliates know if you came to one of our websites from an affiliate and if your visit resulted in the purchase of a product, including details of the product purchased. These cookies do not collect information that identifies you. The information collected is merged for many users and is therefore anonymous.

Category 3 – Functional Cookies

These cookies allow our websites to remember the choices you make while browsing. For instance, we may store your region in a cookie to ensure that we show our website for your country. They may also be used to keep track of featured products or videos you may have already viewed to avoid repetition. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on other websites.

Want to Know More?

If you want to learn more about cookies in general and how to manage them, visit AboutCookies.org. Please note that we cannot be responsible for the content of external websites. Alternatively, you can search the Internet for independent information on cookies.

Children’s Privacy

This site is not aimed to attract children and its objective is not to collect personal information from children. Anyone under the age of 18 should not use this site unless supervised by an adult. Zaffiria Società Cooperativa Sociale goal is to comply with applicable laws and regulations relating to collection and use of information from children.

Security of Personal Information

Do not send us your payment or personal information via email or other unsecured transmission systems. You should protect your personal information at all times. You will only be asked to provide your information to us in a secure fashion via our website, fax, or phone.

Customers who buy through the italiantoi.it system are shopping on a secure server which encrypts customer’s credit card information and passwords. This makes it difficult, if not impossible, for a third party to access or use your personal information in an unauthorized manner.

Your Choices

You can decide whether or not to provide personal information to Zaffiria Società Cooperativa Sociale and withdraw your consent to us processing your personal information at any time. However, if you do not provide personal information or withdraw such consent you may not be able to make purchases, enlist services or access certain offers or options that may be of benefit to you. At the time you provide your information, we will also offer you a choice as to whether or not you wish to receive further communications about special offers, product information, or other marketing messages.
You may choose to unsubscribe from notices of special offers; italiantoi.it provides you with the ability to unsubscribe at any time via the consumer account space noted on the confirmation of your order.

Changes to this Privacy Statement

Without prejudice to your rights under applicable data protection or privacy law, Zaffiria Società Cooperativa Sociale may amend this Privacy Statement from time-to-time.

Zaffiria Società Cooperativa Sociale Contact Information

If you would like to contact us with questions or comments concerning our Privacy Statement or if you feel your inquiry or request has not been addressed to your satisfaction, please contact Zaffiria Società Cooperativa Sociale via e-mail info@italiantoy.it or vial mail: Zaffiria Società Cooperativa Sociale Via Lamone 18/D 47924 Rimini (IT)

Check the product description before you place your order.  

Shop with Confidence

We take your safety and security seriously.

Format of the Contract

These terms of sale apply to all goods ordered through the italiantoy.it, whose registered office is at Zaffiria Società Cooperativa Sociale, Via Lamone 18/D, Rimini 47924 (IT). When you order and pay online our intelligent system starts working to ensure rapid packaging and delivery. 
We will send you an order acknowledgment shortly after you place your order by e-mail, notifying you that we have received your order.
The contract itself shall enter into force after Shopatron has accepted the Customer’s order in written or in text form (“Acceptance“) which shall occur at the latest by delivery of the goods. If we cannot accept your order (for example (but without limitation) because the goods are found to be unavailable) we will notify you by telephone or email.
In the event that, after we accept your order, we discover that the goods ordered are unavailable or that there was a pricing error on our website in respect of the goods ordered, we reserve the right not to supply the goods ordered and to offer you a refund or alternative goods in accordance with conditions set forth below under Description and price of the goods.
The contract is subject to your right of cancellation (see Your Right of Cancellation below).
We have the right to terminate the contract if the price of the goods is not received from you in cleared funds (in accordance with Payment terms below).
Zaffiria Società Cooperativa Sociale may change these terms of sale without notice to you in relation to future sales.

General Terms of Use

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
Zaffiria Società Cooperativa Sociale do not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use the italiantoy.it service only with the involvement of a parent or guardian.
Unless otherwise stated, Zaffiria Società Cooperativa Sociale own the copyright and any other rights in all material on this site. This copyright and other rights do not extend to graphics that may be publicly available.
You may print and download extracts from this site on the following conditions:

  • the documents and related graphics on this site are for personal non-commercial use only;
  • any copies of these pages that you save to disk or to any other storage medium may only be used for subsequent personal viewing purposes and to print extracts for personal use;
  • no documents or related graphics on this site are to be modified in any way;
– graphics on this site are not to be used separately from the accompanying text;
  • our copyright notice (italiantoy©) must appear in any copies that you make.

You may not modify, copy, distribute, transmit, display, revise, perform, reproduce, publish, license, deep-link, create derivative works from, transfer, or sell any information or content obtained from this Site unless expressly authorised by Zaffiria Società Cooperativa Sociale.
Any rights not expressly granted in these terms are reserved.

Description and price of the goods

The description and price of the goods you order will be as shown on the website at the time you place your order.
If after acceptance of your order we discover within 21 days of such acceptance that all of the goods are unavailable, we may terminate the contract and refund or re-credit you within 7 working days for any sum that has been paid by you or debited from your credit card for those goods. In these circumstances, we will inform you as soon as possible.
If within 21 working days of our acceptance of your order we discover that some but not all of the goods are unavailable, the following provisions apply:

  • in these circumstances we will contact you detailing the goods that are unavailable and offer you the option of cancelling the whole order or the part of the order that is not available to ship. If you choose not to cancel the products that are unavailable for immediate shipment these products will be put on back order for later delivery to you;
  • if you have not cancelled the order in whole or in part within 5 days of receipt of such notice, we will deliver the available goods in accordance with Delivery terms below.

We will refund or re-credit you for any sum that has been paid by you or debited from your payment method in respect of the unavailable goods or cancelled order (if you have cancelled it).
We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it.
To avoid any doubt, where goods are unavailable and you order alternative goods from us, or where goods have been mis-priced and you subsequently order such goods at the correct price, these terms of sale shall apply to the order and the supply of the relevant goods, whether the order is placed through our websites or otherwise.
In addition to the price, you may be required to pay a delivery charge for the goods, details of which are clearly displayed on our websites at the point that you place your order.


Payment for the goods and delivery charges can be made by any method shown on the website at the time you place your order. Payment shall be due before the delivery date and time for payment shall be a fundamental term of this agreement, breach of which shall entitle Zaffiria Società Cooperativa Sociale to terminate the contract immediately.
There will be no delivery until cleared funds are received.
Payments shall be made by you without any deduction whatsoever.


The goods you order will be delivered to the address you give when you place your order. Some products have specific shipping rules and may not be delivered to some countries please confirm specific shipment restrictions for each product you wish to purchase on the product detail page.
Please confirm that you enter your correct and full address when placing your order. You must check the Delivery Address on any acknowledgement or acceptance we provide and notify us without delay of errors or omissions. We reserve the right to charge you for any extra costs arising from changes you make to the Delivery Address after you submit an order.
All items destined for your delivery address will be shipped by a responsible courier with some form of delivery confirmation or tracking code where possible. However, it is not possible to choose exactly which carrier we use for your order.
If delivery cannot be made to your address for reasons under the Zaffiria Società Cooperativa Sociale Supplier´s control the Zaffiria Società Cooperativa Sociale Supplier will inform you as soon as possible.
Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Zaffiria Società Cooperativa Sociale Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Zaffiria Società Cooperativa Sociale will inform you of any delay as soon as possible and will give you the option of cancelling your order at this point.
Upon receipt of your order you may be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.
Where we deliver Products by installments, each installment constitutes a separate contract and any defect in any one or more installments shall not entitle you to repudiate the contract as a whole nor to cancel any subsequent installment.


The goods are at your risk from the time of delivery.
Ownership of the goods shall not pass to you until Zaffiria Società Cooperativa Sociale has received in full (in cash or cleared funds) all sums due to it in respect of: the goods, and
 all other sums which are or which become due to Zaffiria Società Cooperativa Sociale from you on any account.

Your right of cancellation (Distance Selling Regulation)

Provided you are a private customer, who orders goods for a purpose that can neither be attributed to your commercial activity nor to any independent professional activity, you have the right to cancel the contract at any time up to 7 days after you receive the goods (see below) and provided that Zaffiria Società Cooperativa Sociale has already informed you about your cancellation rights under the Distance Selling Regulation. Such information will be provided together with the order acceptance by Zaffiria Società Cooperativa Sociale (see above).
The cancellation period shall begin, at the earliest, upon the receipt of the above mentioned information, but not before the goods has been delivered to the customer.
To exercise your right of cancellation, you must give notice to Zaffiria Società Cooperativa Sociale in textform by hand, post or email, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient Please note that the cancellation does not have to contain any reasons. The cancellation period shall be deemed observed if the notice of cancellation is dispatched in due time.
The notice of cancellation shall be addressed to Zaffiria Società Cooperativa Sociale, via Lamone 18/D 47924 Rimini (IT) or by fax: +390541383324 or e-mail: info@italiantoy.it.
In the case of a valid cancellation, the performances received mutually by the parties shall be returned and, where applicable, a compensation for the usage made must be returned. Except in the case of faulty or misdescribed goods, if you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to Zaffiria Società Cooperativa Sociale at your own cost. The goods must be returned to the address shown on your included packing note included with your delivery. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. Once you have notified Zaffiria Società Cooperativa Sociale that you are cancelling the contract, Zaffiria Società Cooperativa Sociale will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your payment method for the goods except the transport costs.


All new goods supplied by except the transport costs are warranted free from defects. This warranty does not affect your statutory rights as a consumer. If new goods develop a defect during warranty period, you should follow the Supplier’s Returns procedure (see below). In the event of a valid claim for a defect in the new goods, the except the transport costs will (at its option) either:

  • replace those goods, if the except the transport costs has available the same goods at the same price;

  • repair those goods; or

  • refund or re-credit you the sum you have paid for the relevant goods within 30 days of the date that the relevant goods are returned in accordance with the except the transport costs procedure.;
  • return goods to the manufacturer for repair or replacement.

The warranties do not apply to any defect in the goods arising from fair wear and tear, willful damage, accident, negligence by you or any third party, use otherwise than in accordance with its intended use, failure to follow the manufacturer’s or except the transport costs instructions, or any alteration or repair carried out without the Zaffiria Società Cooperativa Sociale prior written approval.
Once we have verified the fault, we will issue you with (at your discretion) a replacement.
All Product specifications, illustrations, drawings, particulars, dimensions, performance data and other information on the Site or made available by us are intended to represent no more than a general illustration of the Products and do not constitute a warranty or representation by us that the Products will conform with the same.

Limitation of Liability

Zaffiria Società Cooperativa Sociale and all involved fulfillment partners shall not be liable to you for any loss or damage in circumstances where:

  • there is no breach of a legal duty owed to you by Zaffiria Società Cooperativa Sociale and all involved fulfillment partners or by its employees or agents;

  • such loss or damage is not a reasonably foreseeable result of any such breach;
– any increase in loss or damage resulting from breach by you of any term of this contract.

Nothing in these conditions excludes or limits the liability of Zaffiria Società Cooperativa Sociale and all involved fulfillment partners for death or personal injury caused by intention, negligence or fraudulent misrepresentation.
You must observe and comply with all applicable regulations and legislation, including all necessary customs, import or other permits to purchase Products from our Website. The importation or exportation of our Products may be prohibited by certain national laws. We make no representation and accept no liability in respect of the import or export of the Products you purchase.
Zaffiria Società Cooperativa Sociale and all involved fulfillment partners shall have no liability for loss of profit or for any indirect, special or consequential loss of damage, costs, expenses or other claims for compensation whatsoever arising out of or in connection with the supply or non-supply of the Products (including any delay in supplying the Products) or their use or resale by you. The entire liability of Zaffiria Società Cooperativa Sociale and all involved fulfillment partners arising out of any order for Products from you will be limited to the total price of the Products ordered by you.

Nothing in these conditions shall or be construed as limiting or excluding our liability or a manufacturer’s, licensor’s or Zaffiria Società Cooperativa Sociale supplier’s liability to you, where under mandatory laws applicable in your territory, such liability cannot be excluded or limited by contract.
these conditions do not affect your statutory rights under applicable consumer laws. you may assert such rights at your discretion.

Data Protection and Privacy

Zaffiria Società Cooperativa Sociale will take all reasonable precautions to keep the details of your order and payment secure but unless Zaffiria Società Cooperativa Sociale is negligent, we will not be liable for unauthorised access to information supplied by you.
Any personal information, which you supply to us, will be kept secure and processed in accordance with applicable privacy law. We will use it to fulfill your order and provide customer care. If you tick the box on the order form we might also use your details to contact you about our products via our newsletter.


Product images are for illustrative purposes only and may differ from the actual product.


When returning products, you are under a duty to take reasonable care to ensure that the Zaffiria Società Cooperativa Sociale receives the products and that the products are not damaged in transit. Therefore, for your protection, when you are returning a product to us, we recommend that you use a recorded delivery service. A collection service may be offered for some products the Returns Documents will state if a collection service operates for your product

Please note that you will be responsible for the costs of returning the products to us or for the use of the collection service unless it is defective (see below).
If the product you receive: (a) has been sent to you incorrectly due to our error; (b) is damaged; (c) does not conform to its description; (d) is not fit for purpose; or (e) is not of satisfactory quality it is considered defective. Note that damage caused to the product once it is in your possession does not make the product defective and is beyond our responsibility.   

If a product is defective, please contact Zaffiria Società Cooperativa Sociale by telephone +393453783580 or by email to info@italiantoy.it 

Defective products should be returned to the Zaffiria Società Cooperativa Sociale as soon as possible, and in any event, within 30 days of delivery.
In particular, please note that any items returned to us which you claim to be faulty or incomplete are checked and verified by our technicians. Any returned items that are found not to be faulty or incomplete and not returned within 30 days of the date that the order was shipped, will be returned to you and we shall be entitled to charge you for the return carriage costs via your original payment method. In the event that your credit card has expired, or is declined we will hold the item(s) until full payment has been made for the return carriage.
Any items that you return to us are at your own risk, therefore we strongly advise all our customers to take reasonable care when returning any items to us for example, by ensuring the goods are correctly addressed, adequately packaged, and carried by a reputable carrier.

Governing Law and Jurisdiction

These terms of sale and the supply of the goods will be subject to Italian law and the Italian courts will have jurisdiction in respect of any dispute arising from the contract.

The language of any dispute resolution procedure or any proceedings will be italian.

The above Conditions shall not apply to the extent that applicable law in your country of residence requires application of another law and/or jurisdiction and/or language and this cannot be excluded by contract.

Zaffiria Società Cooperativa Sociale
Via Lamone 18/D, 47924 Rimini (IT)
VAT: 03480410400

Ordering info

Place Orders and Pay Online

The italiantoy.it shopping service makes it easy to find and order the special products you need. When you order and pay online, our intelligent system immediately starts working to ensure that you receive your products as soon as possible.

Zaffiria Società Cooperativa Sociale accepts payment by Visa, American Express, and other payment methods, such as PayPal. The payment methods are listed when you check out.

COD orders are not accepted.

Zaffiria Società Cooperativa Sociale does not accept credit card numbers delivered by email. You should never send credit card numbers by email, as this is not a secure practice.


VAT will be applied to your order for the relevant country your order ships from. You will see the VAT amount included in the products as you navigate through the site.

Telephone, Postal Mail, Fax, or Email Orders

This store accepts online orders. Orders can also be placed by telephone, postal mail, email or Fax.

If you have issues using this website, your web browser might be outdated. We recommend using a recent version of Microsoft Internet Explorer, Mozilla Firefox, or Safari.

Shipping and Handling Charges

When you check out, you can view the shipping and handling charges for your order. In the rare case that shipping and handling charges exceed the amount shown, we will notify you. The state or province may require tax to be applied to shipping and handling charges.

International Orders

With the italiantoy.it service, online orders can be delivered in Austria, Francia, Germania, Belgio, Lussemburgo, Olanda, Spagna, Danimarca, Norvegia, Svezia. If your country is not listed at checkout, you have to write an email to info@italiantoy.it and asking for the shipping cost.

Tax and duty fees, if due, may be charged by your country when your order arrives. Those additional charges, if due, are your responsibility.

Zaffiria Società Cooperativa Sociale Standard Shipping: Shipping Charges are euro 20.